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What is the psychological term for disregarding correct but unwanted information?
Sometimes people seem to be very resistant to information that is in conflict with prior beliefs, even when this new information is very plausible.
For example, a patient might change a doctor, because he/she does not get the diagnosis he/she expected even if the diagnosis is correct.
How is the psychological term for this tendency?
The term I would use is "cognitive dissonance." That is, there is "dissonance" between the result of one's cognitive processes, and the actual truth. According to psychologist Leon Festinger, people strive for internal consistency even at the expense of truth.
Isn't this just an effect of the Confirmation Bias?
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